Refund & Cancellation Policy

Last updated: 17 August 2026

We want you to study with confidence. If Histora Premium is not right for you, here is exactly how cancellations and refunds work.

Cancelling a subscription

You can cancel at any time from your profile. Cancellation stops future renewals; your premium access continues until the end of the paid period.

14-day refund window

First-time subscribers may request a full refund within 14 days of the initial payment, provided the account has not consumed a substantial part of the premium content (for example a completed mock exam series).

Renewals

Automatic renewal charges are refundable within 7 days if the plan was not used after the renewal date. Partial months are not refunded outside these windows.

Technical problems

If a fault on our side prevented you from using premium features, contact us and we will extend your subscription or issue a refund for the affected period.

How to request a refund

Email support@histora.ge from your account address with the payment date and reason. We reply within 3 business days and approved refunds are returned to the original payment method within 5–10 business days, depending on your bank.

Chargebacks

Please contact us before opening a bank dispute — most issues are resolved faster directly.